Inside Sales Specialist | Microsoft

The Sales & Delivery Operations Specialist professional is considered as a key position in sales & delivery productivity supporting the local team with process know how and flawless execution. This role has a significant impact on the performance and execution of the team, driving several key topics:


Contract Management Operations

  • Support local team with contract creation and approval processes, ensuring operational efficiency.
  • Assistance on internal escalations and audits
  • Support local team to be aware of quota setting rules, expectations and used tools.
  • Collaboration with HQ, WE HQ teams on Quota setting and support for solving issues
  • Support Month-End Close Process and collaborate with local and WE team´s
  • Collaborate across a range of internal teams supporting the day to day operations and ROB. Ensure smooth contracting and operations experience.
  • Data Quality management
  • Tools and Process Expert for Sellers and Account Delivery Executives
  • Support Sales Management and BM with reporting and operations around Quota-Setting

Pipeline Management

  • Perform quality check on leads, opportunity and Success Engagement pipeline health.
  • Support execution of leads, opportunity and Success Engagement pipeline hygiene

Delivery Excellence Operations

  • Support local team´s with invoicing and invoice issues´s, Have oversight on Billing issues, Credit & Collections
  • Support delivery team with data quality issues
  • Support local team with Project Backlog Hygiene Topics
  • Support on resource utilization


    • Pro-activeness
    • Good understanding of general operational and business processes
    • Well organized
    • French + Dutch a bonus but not necessary.
    • 3 years of experience in a similar role
    • Bachelor’s degree preferred

    Plaats tewerkstelling


    Inside Sales Specialist









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